Work will usually be performed within a prescribed range of functions involving known routines and procedures

ELEMENT

PERFORMANCE CRITERIA

1. Ensure donor physical and psychological comfort

1.1 Explain procedures and possible complications

1.2 Answer questions politely and professionally

1.3 Ensure donor is comfortable

2. Observe and respond to donor changes

2.1 Observe and assess donor's physical appearance prior to donation

2.2 Observe and assess donor's behaviour prior to donation

2.3 Monitor and make ongoing assessments of donor

2.4 Determine if a change occurs and the severity of this change

2.5 Question donor regarding symptoms if appropriate

2.6 Note donor comments in relation to how they are feeling

2.7 Take appropriate response to donor symptoms as determined by organisation policies and procedures

2.8 Take medical emergency procedures if required

2.9 Observe other donor's if a donor experiences behavioural changes.

3. Provide post donation care

3.1 Assess donor readiness to leave couch and advise donor if assessment is not satisfactory

3.2 Provide advice on care of the venesection site

3.3 Provide advice on post donation activities

3.4 Organise suitable refreshments for donor and encourage donor to take refreshments before leaving

3.5 Thank donor and encourage them to return if appropriate.

4. Follow up reported post donation illness, reactions and complications

4.1 Record reports of post donation illnesses, rections and complications

4.2 Take follow up action in accordance with organisation policies and procedures

5. Complete documentation

5.1 Document any intervention or additional care

5.2 Document irregularities in behaviour

5.3 Complete documentation in accordance with organisation policies and procedures

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes knowledge of:

Acceptance criteria for donation

Criteria for assessment of donor

Emergency procedures

Physiological appearance including: pallor

Process and procedures donor is undertaking

Relevant legislative and regulatory environments in which people may donate blood or tissue products

Essential skills:

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

This includes the ability to:

Apply emergency protocols including

cultural diversity

ethical and legal requirements

first aid

Apply relevant WHS procedures

Apply selection criteria to assess the donor's physiological state

Communicate effectively using communication techniques appropriate to the situation

Operate within WH&S procedures

Recognise client needs

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Observation of workplace performance is essential for assessment of this unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible

Method of assessment

Observation in the work place (if possible)

Written assignments/projects or questioning should be used to assess knowledge

Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice.

Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting (laboratory). If successful, a second assessment is to be conducted during workplace application under direct supervision.

Access and equity considerations:

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Blood donations may be performed in:

Doctor's surgeries

Laboratory settings

Hospitals

ARBS

Factors thatmay influence a donation include

Selection criteria

Donor assessment

Pathology results

Individual donor differences

This unit contains Employability Skills